StromaSoft CRM is an easy to install and simple to use customer relationship management (CRM) solution with spport helpdesk and sales & marketing modules with over 3000+ installations worldwide, StromaSoft CRM can easily be tailored to your unique business processes by non-techies.
Support Helpdesk Benefits:
- Resolve customer support issues quickly with trouble tickets,
- Reduces callback and response times to enhance customer loyalty,
- Improves service levels and reduces support staff workload,
- Enhancing customer service reduces the customer churn or turnover rate,
- Built in FAQ knowledgebase for frequent questions,
Sales & Marketing Benefits:
- 360-degree view of customer from support to sales,
- Manage sales leads, opportunities and sales pipeline,
- Create professional sales orders, purchase orders and invoices,
- Cross-sell and Up-Sell additional products and services,
- Improves marketing campaign response rates,
- Full Sales Force Automation (SFA) module.
http://rapidshare.com/files/965881/stroma_.rar
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